1. HIPAA Compliance & Confidentiality

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As a board-certified Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC), I am committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled with the highest level of confidentiality. Access to your records is strictly limited to the "minimum necessary" required for your treatment, payment, and healthcare operations.

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2. Data Security & Encryption

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At Warrick Psychiatry, we utilize enterprise-grade security to ensure your information remains private. All data transmitted through this website and our telehealth platform is protected by end-to-end AES 256-bit encryption. This includes:

• Data in Transit: Information you submit via our web forms is encrypted as it travels to our secure servers.

• Data at Rest: All electronic patient records are stored on encrypted, HIPAA-compliant servers with multi-factor authentication (MFA) protocols.

• Business Associate Agreements (BAAs): We partner only with technology vendors that have signed legally binding agreements to uphold HIPAA-level security standards.

 

3. Telehealth & AI Documentation

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To maintain the integrity of our sessions, we use a dedicated, secure telehealth platform integrated with HIPAA-compliant AI documentation tools. We recommend that you connect from a private, secure location and avoid using public Wi-Fi.

 

Our practice utilizes AI technology to facilitate real-time transcription and clinical note-taking. While audio is captured to generate these notes, sessions are not permanently recorded or archived for playback without your explicit, written patient authorization. All digital communications and generated clinical documents are archived in a secure, encrypted, and audit-compliant manner.

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4. Your Rights under HIPAA

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You have the right to:

• Inspect and receive a copy of your electronic health records.

• Request an amendment to any information you believe is inaccurate.

• Request a list (accounting) of certain disclosures we have made of your PHI.

• Request that we communicate with you in a specific way (e.g., a specific phone number or email) to protect your privacy.

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5. Contact Information & Privacy Officer

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If you have any questions about this Privacy Policy, wish to exercise your rights under HIPAA, or need to request a copy of your records, please contact our Privacy Officer at

 

Warrick Psychiatry LLC

Attn: Privacy Officer

3527 S. Federal Way, STE 103-43

Boise, ID 83705

Email: rob@warrickpsychiatry.com

Phone: 208-944-1128

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6. Complaints

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If you believe your privacy rights have been violated, you have the right to file a formal complaint without fear of retaliation. You may file a complaint directly with our practice by contacting the Privacy Officer at the details provided above. Alternatively, you may file a complaint with the Secretary of the U.S. Department of Health and Human Services Office for Civil Rights (OCR).

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7. SMS & Electronic Communications

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By providing your mobile phone number, you consent to receive automated SMS text messages from Warrick Psychiatry LLC. These messages are strictly used for healthcare operations, including appointment reminders, portal notifications, and secure authentication codes. Standard message and data rates may apply depending on your carrier.

You maintain the right to opt out of receiving these text messages at any time by replying "STOP" to any automated message. Your mobile phone number and consent details will never be sold, rented, or shared with third parties for promotional or marketing purposes.

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8. Website Data Collection & Cookies

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In addition to the secure handling of Protected Health Information (PHI) via our telehealth portals, our general public-facing website may collect basic, non-identifiable digital data to ensure proper functionality and improve user experience. This may include collecting IP addresses, browser types, and standard usage metrics through "cookies" or similar tracking technologies. This general website data is not linked to your personal medical records or PHI.

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9. Legal Disclaimer

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"This policy is intended to inform you of our privacy practices; it does not replace the formal Notice of Privacy Practices (NPP) provided to you during your initial intake."

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This site is not for a crisis or a psychiatric emergency. If you are in distress or suicidal, please call 911, the crisis line at 988, or go to the nearest emergency room.

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